March 18, 2020 – The progression of the COVID-19 pandemic has prompted us to implement measures to ensure the safety and well-being of our employees while also maintaining a high level of service and support for our customers. Given the nature of ExtendedCare’s workforce, many of our employees in offices outside of the U.S. initiated work from home practices a few weeks ago. Earlier this week, a work from home policy was instituted for employees in our headquarters in Chicago for the next two weeks, and this policy will be continuously evaluated as we monitor the status of COVID-19.
Since we are already accustomed to operating our business with a large number of employees working remotely full-time, we are confident that we have the tools and technology infrastructure in place to function effectively in this new state of business as usual. Please contact the ExtendedCare Support team firstname.lastname@example.org if you have any questions.
April 8, 2019 – ExtendedCare Solutions, a healthcare technology software provider and business of the Dillon Kane Group, and Iron Bow Technologies, an information technology solutions and global managed services provider to healthcare, commercial and government markets, today announced a strategic partnership to integrate ExtendedCare’s telehealth software with Iron Bow’s CLINiC™ device. This strategic partnership promises to improve both clinical and operational outcomes.
ExtendedCare’s telehealth software can now integrate with Iron Bow’s CLINiC, an industry-recognized clinical consultation device, to support convenient, easy-to-use video consults between patients, clinical teams, and family caregivers. Together, the two industry leaders offer a powerful, convenient in-hospital clinical solution that includes flexible hardware and peripheral device configurations. The joint offering helps improve the patient experience and provides better outcomes by giving everyone involved – clinicians, patients and family caregivers – a collaborative care environment with unparalleled video capabilities.
“ExtendedCare’s technologies enable Iron Bow to broaden its telehealth offering with a clinical solution that improves the patient experience including care plan integration, concierge services, and bedside access. The solution will be managed under Iron Bow’s industry leading global support services organization,” said Rene LaVigne, President and CEO of Iron Bow Technologies. “We believe this strategic alliance will allow us to bring robust advancements to the market for enhanced delivery and quality of care.”
“ExtendedCare enables clinicians to launch and conduct video visits directly within their EMR/EHR systems,” said ExtendedCare CEO Gregg Pollack. “Doctors love the efficiency. And with ‘friends and family’ multi-party video, health systems can bring together patients, family caregivers and remote clinicians in a single video visit right from the bedside. Health systems can realize significant benefits in use cases such as teledischarge, where connecting multiple parties during that process can improve the discharge experience for patients while driving efficiencies for the hospital.”
For the thousands of attendees at the 2018 Connected Health Conference in Boston, the themes of the day could be summed up as, “How do I leverage technology to make a substantive difference in patients’ lives without de-humanizing the care journey or making patients feel disconnected?”
The ExtendedCare booth offered the only live demo on the exhibit floor of both a bedside patient experience platform and telehealth (video visit) in action. So it was no surprise our team was busy showing healthcare executives how to turn a Connected Health strategy into a healthy reality for patients that want the HUMAN side of care with the EFFICIENCY of better delivery.