Watch and learn
High-quality educational video content can easily be tailored to the patient’s status, condition, and location, based on information derived from EMR/EHR diagnostic codes or as determined by the care team. Personalized healthcare videos (as well as relaxation videos, images, and music) can help patients accelerate their wellness plans. Care teams can even create education orders in EMR/EHR systems such as Epic or Cerner, and the system will automatically assign specific videos to specific patients. The system then tracks the patients’ progress through the video. Patients can ask for assistance with video content and staff response times are monitored, with escalation procedures in place if these requests are not met in a timely fashion. All workflows are customizable to the hospital’s specific needs.
Now you know if your patients are watching the medical videos they’ve been assigned. And what the next steps in the educational process should be.