Patient Experience

A friendly, interactive bedside environment transforming the delivery and value of care.

Patient Xperience from ExtendedCare Solutions is an easy-to-use, cross-generational  in-hospital patient experience solution that’s helping healthcare facilities transform the delivery and value of care. It links patients, care teams, and family caregivers together in a video-rich “virtual room” providing secure, shared access to personalized medical information, facility services, educational content, and entertainment. Patient Xperience empowers each patient to proactively co-own their care journey while providing care teams with automated workflows and clinical efficiencies. It’s all accessible both in-hospital (bedside) and remotely through iOS or Android devices, in-room TV monitors, even hospital kiosks.

Net result:

Improved patient compliance, better outcomes, and higher patient satisfaction that can positively impact your HCAHPS scores and reimbursements.

 

Patients, Family Caregivers, and Providers: Everybody Wins

With Patient Xperience, patients (and their family caregivers) can instantly and securely access personalized information empowering their own participation in the care plan. They can also enjoy customizable high-quality entertainment as well as the full spectrum of hospital services, such as food menus, video translation, and concierge services.

For care providers, it’s a whole new world of opportunity that can lead to improved care delivery, operational efficiency, streamlined tasks, and software-driven automation. Your care teams can deliver the right care at the right time to help contribute to better outcomes. By working more productively, they can help enhance both your hospital’s quality-of-care and financial health.

Many aspects of healthcare can be improved when delivered digitally, in a collaborative environment. Patient Xperience helps you leverage this opportunity.

Patient Xperience fosters a new level of digital collaboration and interactivity between patients, clinicians, care teams, family caregivers, and administrative support within the care delivery value chain. The platform supports real-time interactions that can help healthcare providers deliver more personalized, engaging, and timely experiences for their patients. It links patients and caregivers together in a “virtual room” providing secure, shared, real-time access to:

 

5 Steps to Higher Patient and Provider Satisfaction

Connect Here

Digitize. Empower. Optimize.

Digitize

Connects patients, clinicians, care teams, family caregivers, and administrators in a secure, information-rich environment. Delivers both real-time and historical content, extending collaboration capabilities throughout the care delivery value chain.

Empower

Offers a new level of patient-care team interactivity that can change how patients view, experience, and appreciate their care journeys.  Potential feelings of isolation or lack-of-control are replaced with feelings of empowerment and a shared sense of purpose within the hospital environment.

Optimize

Protects and helps optimize your hospital’s current IT investments. Built on a secure and scalable modern open architecture that integrates with your hospital’s health systems, applications, nurse stations, patient education libraries, entertainment options, enterprise AD, EMR, EHR, staff assignment systems, medication databases, RTLS systems, video services, collaboration, wireless, security infrastructure, and more.