Who We Serve

We help our customers and clients improve patient outcomes, enhance patient satisfaction (“the experience”), reduce per-capita-cost of health care, and enhance the work lives and satisfaction of care teams and clinicians.

We work with a range of health systems and facilities across the entire care continuum:

A Major U.S. Hospital …

is using Patient Xperience to provide patients with personalized medical information, educational videos, and TV entertainment at more than 1,000 inpatient and outpatient beds. Touch screens and pillow speakers make it easy-to-use. Patient satisfaction has never been higher. And the hospital is using the Patient Xperience analytics engine to gain better insights into the impact of improved patient education on readmission rates.

A Renowned Children’s Hospital …

is providing convenient Virtual Care Room telehealth services to its patients and clinicians, connecting everyone remotely in easy-to-use video visits. Hospital-based and remote providers – pediatric urologists, endocrinologists, and other specialists – are able to easily consult with patients at other clinics and from the patients’ homes. The environment supports both patient-to-provider and provider-to-provider video visits. And it’s all integrated into the hospital’s existing EMR/EHR workflows for fast, easy usability.

“Integrating our Cisco video infrastructure with Epic Hyperspace makes it easy to connect to patients within our standard office visit workflows. Since scheduling and documentation are already taken care of, and clinical data continues to be stored and retrieved via the Electronic Medical Record, our clinicians can focus on seeing patients without trying to figure out new technologies and workflows.”

An Academic Research Institution …

is leveraging Patient Xperience to provide a state-of-the-art education library – and TV programming – to 750 in-hospital beds via footwall TVs. They’re also leveraging an EMR/EHR integration to bring patient information, appointments, and care team updates directly to the bedside. It’s a new level of information-sharing that tells the paient, “we care about your experience.”

A Leading University Care Facility …

is using Virtual Care Room – seamlessly integrated into its EMR/EHR system –  to replace outdated provider-to-patient workflows with new telehealth-centric ones. The mobility for both providers and patients is a game-changer, as video consults are now conducted from virtually anywhere – the hospital, remote clinics, and patient homes.